Refund policy
Return & Refund Policy
At Caged Rock Designs, every piece is created with care. Many of our items are handmade or made to order, so we want you to feel confident before placing your order.
Made-to-Order Apparel
Each shirt, hoodie, and custom item is made specifically for you. Because of this, we are unable to accept returns or exchanges for:
• Incorrect size selection
• Change of mind after production
• Custom or personalized designs
Please check sizing, colors, and order details carefully before completing your purchase.
If your item arrives damaged or there is an issue with the quality of your order, please contact us within 7 days of receiving your item. We will review the issue and work with you to make it right.
Handmade Jewelry & Home Décor
Our handmade pieces are individually created, making each item unique. Small variations are part of the handmade process and make every piece one of a kind.
If there is a concern with your order, please contact us within 7 days of delivery so we can help.
Damaged Items
If your order arrives damaged, please provide:
• Your order number
• A description of the issue
• Clear photos of the item and packaging
Shipping
Original shipping costs are non-refundable unless the return is due to an error on our part.
Thank you for supporting handmade creations and small business.
— Caged Rock Designs